Tour the R.M. Williams Factory and leave with a pair of handmade boots

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On the outskirts of Adelaide, Alexis Buxton-Collins discovers a pair of modern Australian icons – and comes home with a souvenir that will last a lifetime.

“What do you see?" asks Paul Mettner as he holds up an irregularly shaped piece of leather that looks like the silhouette of a Trojan helmet. Other answers for this tactile Rorschach test include a ghost from Pac-Man or Darth Vader’s head. But for hundreds of workers around us, this is the starting point for one of Australia’s most enduring style icons.

The making of an icon

On an otherwise unremarkable street in Adelaide’s northern suburbs, the R.M. Williams workshop turns out around 1500 pairs of elastic-sided Craftsmen boots a day, and Mettner is showing me around one of the production lines that he supervises. A paragon of simplicity, the design of the signature Craftsman boot has remained virtually unchanged since the shadows of The Great Depression, when Reginald Murray Williams collaborated on the design with an Adnyamathanha man named Dollar Mick.

Crafting each upper from a single piece of leather helps to make it durable, comfortable and almost endlessly repairable, though my guide chuckles that “the reason R.M. did it that way is because there’s less sewing – the lace up boots are far more work". But any energy saved in sewing is more than made up for on a production line where every boot will be shaped by 80 pairs of hands.

a variety of boot styles hang on display at R.M. Williams Factory in Adelaide
A variety of boot styles hang on display, but the iconic Craftsman is the most popular.

Machines with names such as inseam trimmers, welt beaters and lasters call to mind a Dickensian factory, but the workers here grin and crack jokes as they stretch, steam and stitch pieces of hide. Each job takes less than 10 seconds, well-practised hands moving swiftly but surely so that a single boot takes just three hours to make from start to finish.

A worker making boots at R.M. Williams
A worker making boots at R.M. Williams

The repairs station

Even more impressive is the repairs station, where shoes are stripped down entirely before being reshaped and resoled. “A few tools might look a little different, but this process hasn’t changed much since 1932," says Mettner. “And as long as you look after the upper, we can repair the boots three or four times."

stitching a tug onto a boot at R.M. Williams Factory in Adelaide
A craftsperson stitches a tug onto a boot.

Unsurprisingly, the repaired boots offer a catalogue of shifting styles, from pointy toes and Cuban heels to scuffed Chelsea-style work boots whose owners have specifically requested they remain unpolished.

a table-top view of two pairs of R.M. Williams boots
R.M. Williams boots are made to last a lifetime, with a repair service available to renew worn-in pairs.

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More than just boots

In the clothing and craft sections, workers skilfully stitch jeans and oilskin jackets, embroider shirts and painstakingly braid strands of kangaroo leather into belts with more than 1000 plaits, all of which are on display when we drive a few suburbs south to the brand’s Prospect showroom.

a craftsman shaping a boot at R.M. Williams Factory in Adelaide
At least 80 pairs of hands go into shaping each R.M. Williams boot.

History in the making

Presiding over the space is Rita Stenta, an energetic woman who tells me that after honing his craft at a small workshop in the northern Flinders Ranges, Williams moved production here in the early 1930s. Back then, he worked out of a tin shed behind his parents’ house, and “it still says Percy Street on every pair of R.M.s because this is where it all began."

a wood shaped like a boot at at R.M. Williams Factory in Adelaide
A wooden last used for crafting the boots is signed by R.M. Williams and on display in the workshop.

When she started working here in 1980, the store was filled with saddles, bridles and whips. And while styles have changed as the clientele has shifted from stockmen to stockbrokers (with a few prime ministers and rockstars thrown in), the boots have remained a constant.

Stenta has fitted some 20,000 pairs in her time, and I can’t help but admire the workmanship of my finely polished chestnut Craftsman boots as I become number 20,001. In fact, they feel so good as I slip my feet in that I decide to keep them on while I visit another South Australian icon.

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Another SA icon: Penfolds Magill Estate

A three-course lunch with matched wines gives me plenty of time to take in the views at Penfolds Magill Estate, where five hectares of shiraz vines grow in the shadow of the Mount Lofty Ranges. Then I get a chance to test out my new kicks as we stroll down to the cottage where Dr Christopher and Mary Penfold lived when they established Australia’s most storied winery in 1844.

a bottle of wine at Penfolds Magill Estate
Penfolds Grange is arguably the best wine from the brand. (Image: Penfolds Magill Estate)

Just over a century later, legendary chief winemaker Max Schubert began developing a program of cellar-worthy reds that would change the Australian wine industry forever. As we enter the network of tunnels below the winery, our guide casually points out Schubert’s handwritten instructions for making Grange before showing us the indent where he erected a fake wall to hide his pet project from disapproving bosses.

Back at the cellar door, we taste ‘the white Grange’ Yattarna and elegant St Henri before moving on to the main event. Our guide explains that Grange has earned its place in the pantheon of Australian wines with a blend of ageability, quality and consistency. “Look after it well, and a bottle will last decades," she tells us. Add in a few notes of leather, I think, and she could just as easily be talking about another icon located within Adelaide’s city limits.

a scenic landscape at Penfolds Magill Estate
Take in scenic views of the winery. (Image: Penfolds Magill Estate)
The R.M. Williams Factory Tour is available exclusively through The Tailor Touring Co. Prices begin at $810 per person, including a personally fitted pair of boots to take home.

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Alexis Buxton-Collins
Alexis Buxton-Collins spent his twenties working as a music journalist and beer taster before somehow landing an even dreamier job as a freelance travel writer. Now he travels the world from his base in Adelaide and contributes to publications including Qantas, Escape, The Guardian and Lonely Planet. Alexis has never seen a hill he didn't want to climb and specialises in outdoor adventures (he won the 2022 ASTW award for best nature/wildlife story for a feature on Kangaroo Island). When he's not scouring South Australia for the newest wineries and hikes, he's looking for excuses to get back to spots like Karijini and Ningaloo.
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6 reasons why Townsville is the new events capital of Queensland

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Beyond the sand, sea and food scene, Townsville is shaping up to be the new events capital of the Sunshine State.

Townsville is quickly making a name for itself as an events capital of Queensland. From worldwide sporting events to celebrations of the arts, there’s never been a better time to align your next tropical getaway with the unbeatable vibes of an event in Townsville.

The yearly calendar is full, meaning there’s an event for everyone. But these are shaping up to be some of the biggest events in 2025.

1. North Australian Festival of Arts (NAFA)

24 Sep – 12 Oct 2025

While sun, sea and sand might be the first images conjured up at a mention of Townsville, the tropical city is fast making a name for itself as a cultural hub. Experience it at its best during the North Australian Festival of Arts.

Over several weeks, the famous Strand in Townsville will be bursting with colour, sound and energy as it celebrates the arts, culture and community. Catch theatre, cabaret, dance, circus acts and so much more. Stop to listen to world-class live music and even get involved with interactive workshops.

In previous years, the Queensland Symphony Orchestra performed a free outdoor concert and Brisbane Author, Trent Dalton, was there to share his latest book.

performers at North Australian Festival of Arts (NAFA)
Catch live music and more.

2. Supercars NTI Townsville 500

11-13 July, 2025

Sports fans will be pleased to know that Townsville boasts more than just the NRL Cowboy’s. Those facing the comedown of this year’s Formula 1 can bounce back with the 2025 NTI Townsville 500. Each year, the event draws motorsport enthusiasts from around the country as Supercar racing takes over the streets of Townsville.

Off the race track, the weekend also promises plenty of car tricks and displays – think drifting, car builds and the MotorEx automotive expo  – plus live music, ADF displays, freestyle motocross and more.

crowd watching Supercars NTI Townsville 500, townsville events
See supercars take over Townsville.

3. Australian Festival of Chamber Music

25 July – 2 Aug 2025

Clear your ears of the sounds of revving engines with one of the city’s longest-running events,  The Australian Festival of Chamber Music (AFCM). Here, some of the world’s most celebrated musicians head to Townsville to perform an impressive 30 concerts over nine days.

The best part? AFCM features exclusive shows that can only be experienced at the festival, like AFCM Concert Conversations, where visiting festival musicians share their personal and professional lives.

lead image for Australian Festival of Chamber Music, townsville events
Experience exclusive events at the AFCM. (Image: Andrew Rankin)

28 Aug – 2 Sep 2025

Just 20 minutes from the city, koala-filled Magnetic Island is a must-do at any time of year. Time the trip for the annual SeaLink Magnetic Island Race Week to not only enjoy paradise, but also five days of tropical racing fun with a twist.

Every August to September, enjoy live bands, parties, beach festivals, markets, long lunches and even mud crab races. All while taking in tropical island views.

SeaLink Magnetic Island Race Week
Enhance Magnetic Island trips with five days of tropical racing. (Image: TEQ)

5. Wedgwood: Artists and Industry exhibition

23 Apr – 24 Aug 2025

Hailing from England, Wedgwood has been a household name almost since the brand started in 1759 (by Charles Darwin’s grandfather). With over 260 years under the company’s belt since then, its ceramics and designs are popular all over the world.

And now, Wedgwood: Artists and Industry will showcase highlights of the brand’s history – straight from the UK’s Victoria and Albert Museum – at Townsville’s Perc Tucker Regional Gallery.

Wedgwood teacup
See the best of Wedgwood. (Image: Getty/ Photonewman)

6. Wallabies v Argentina

6 September

Rugby fans should time their Townsville getaway for September to add watching the Wallabies clash against Argentina from Queensland Country Bank Stadium to their itineraries.

The home ground of the NRL North Queensland Cowboys, this vibrant and stylish $185 million sporting venue in South Townsville is the perfect setting to enjoy sports.

aerial of Queensland Country Bank Stadium in townsville
See the rugby at Queensland Country Bank Stadium. (Image: TEQ)

Start planning your event-filled getaway at townsvillenorthqueensland.com.au.

R.M. Williams Factory Tour in Adelaide | Australian Traveller