Travel insurance: 9 things you MUST know…

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Quentin Long lists nine tricks of the travel insurance trade that may see you up claim creek without a paddle.

1. No, you are not covered when you take unnecessary risks like running with bulls. And it could be argued being a spectator is taking unnecessary risks.

 

2. Drinking and taking drugs – yep, you are not covered.

 

3. Breaking the law – guess what? You are not covered.

 

4. Many domestic travellers think they do not need travel insurance – au contraire. There are so many instances where domestic travel cover helps. You are air-lifted from a remote location to hospital, leaving behind vehicles – travel insurance can assist with the cost of recovering the vehicles. You know the car insurance coverage that is exorbitant – well, travel insurance covers the excess and over time I have learned that if you have a hire car for three or more days, the travel insurance is worth it for car rental excess coverage alone.

 

5. Cancellation of flights due to bad weather is not covered by the airline so you will need to claim in on travel insurance. But make sure you get the cancellation in writing (saying it was due to bad weather). And, yes, you will need to book a room and pay for it and then claim it from the insurer.

 

6. A claim is not a ticket to a life of luxury. If you do need to book a room as in the example above don’t seek out the most expensive room in the city when you have actually been staying at flashpackers. The travel insurer will want evidence that this is the standard of travel you have been travelling at. Same for all dining and other related expenses you think you want to claim. It is not a ticket to excess on the insurer’s credit card.

 

7. Call the travel insurer as soon as humanely possible. The companies have great call centres that will be able to assist you and may have access to better information or contacts on any given situation than you do. A quick case study, my 18 year-old nephew almost wipes himself on a gap year in Cambodia. Wakes up in hospital 12 hours later, calls the travel insurer who has a western trained doctor who speaks English at his bedside in one hour. So have the travel insurance international calling number – very, very handy.

 

8. Travel insurers may be more effective than consular assistance. During natural disasters or political upheavals, travel insurance companies will have a team (okay, maybe one person dependent on the circumstances), dedicated to monitoring the situation and getting travellers out or giving assistance. They will also be great assistance in contacting your family members if necessary.

 

9. When the cruise and tour operators advise you to take out travel insurance they are not doing it for a bit of a laugh, they really want you to. Cancellations at the last minute for a personal issue which forfeits your deposit or entire payment is a real downer and the tour and cruise operators hate taking it from you…  but they can’t afford not to. Everyone, and you more than the rest, would feel a lot better if you could claim it or a portion at least on travel insurance.

 

Also see Quentin’s Bullish lessons in travel insurance.   

Need tips, more detail or itinerary ideas tailored to you? Ask AT.

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Quentin Long
Quentin Long is the Co-Founder and Managing Director of Australian Traveller Media. Quentin is a sought-after travel media commentator. He is Australia’s most trusted source for travel news and insights, having held weekly radio segments across the country since 2006, and regularly appearing on Channel 9’s Today and A Current Affair programs from 2010. Don't ask him his favourite travel experience as that's like asking him to choose a favourite child. However he does say that Garma Festival is the one travel experience that changed him the most.
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How to spend a tasty long weekend in Geelong and the Bellarine

    Lucy Cousins Lucy Cousins
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    From rust-coloured foliage and foodie experiences to stunning sunsets, this part of Victoria is best explored as the mild days of winter arrive.

    As the heat of the summer sun subsides and the milder days roll in, the stunning landscapes of Geelong and the Bellarine add pops of colour. The slight chill in the air will stir your taste buds and invite you to explore the peninsula’s foodie hotspots, while the vivid sunsets and cooler evenings will draw you to cosy fireside chats and evening adventures to watch the stars appear one at a time.

    Just over an hour from busy Flinders Street, or a short 25-minute drive from Avalon Airport, Geelong is Melbourne’s cooler, more laid-back cousin with a sparkling marina, stunning surf beaches, impressive museums and a lively foodie scene.

    federal mill geelong in autumn
    Winter is the perfect time to see local sights.

    It’s also the perfect starting point from which to explore the Bellarine Peninsula. Packed full of jaw-dropping scenery, inviting townships and over 40 cellar doors serving up local cool-weather wines, winter here is distinctly beautiful with its change of colours, temperatures and produce.

    Whether you drive or catch the short but incredibly scenic ferry from the Mornington Peninsula, it’s no surprise this region offers up one of Australia’s best long weekend destinations. Here’s how to soak it all up.

    Day 1: Explore Geelong with the locals

    Morning

    Start the day by grabbing breakfast and strong coffee from Pavilion Geelong (try the braised mushrooms on toast) while watching the gentle waves lapping the edge of Corio Bay. After brekkie, join the locals walking along the scenic Art Deco waterfront to explore the historic piers, beautiful beaches and gleaming white yachts in the marina.

    Pavilion Geelong in winter
    Start the day at Pavilion Geelong.

    Afternoon

    After a morning in the sun, venture to the recently refurbished Federal Mill precinct, a grand old woollen mill built in 1915. Explore the industrial history of this area, as well as the gourmet produce on offer, before pulling up a table at the popular Paddock Bakery. Famous for their wood-fired sourdough and tasty pastries, this cafe serves up tasty dishes like their Crème Brûlée doughnuts. Chase your lunch down with an afternoon of gin tasting at Anther Distillery.

    Paddock Bakery Crème Brûlée doughnut
    Try the Paddock Bakery Crème Brûlée doughnuts.

    Night

    For an evening of frivolity and decadence, head back to Geelong for dinner and a show at the newly reopened Geelong Arts Centre. Later, enjoy a mini Negroni with a scoop of Black Pearl Oscietra Gold caviar at the sleek Non Disclosure Bar.

    Day 2: A foodie-centric day in Moorabool Valley

    Morning

    Wake up with the soft winter sun and cooler temperatures, then travel to the lush farmlands and stunning landscapes of Moorabool Valley, the home of Meredith Farm Store. Choose a seat outside in the leafy courtyard and enjoy a tasting platter of fresh produce among the flowers.

    Afternoon

    To explore the area, visit the cellar door at the Moorabool Valley Wine Collective, which encompasses three award-winning winemakers, before stopping by Austin’s Wines for lunch. Not only can you taste over 10 local wines at the dedicated tastings bar, but you can also curate your own cheese platter to eat outside on their shaded deck.

    two people trying the wine at Austin's wines
    Stop by Austin’s Wines for lunch.

    Night

    Continue on your foodie quest with dinner in Newtown at the Asian fusion Two Noble restaurant, or, inside the same venue at Sawyers Arms Tavern, dive into the European flavours of Eileen’s Charcoal Grill on your way back to Geelong.

    table spread at two noble restaurant
    The chef’s hatted Two Noble restaurant is waiting.

    Day 3: Adventures in The Bellarine

    Morning

    For a light breakfast, head 20 minutes out of town to the rustic Ket Baker, an artisan bakery known for their 100% sourdough croissants. Grab a hot cuppa under the gum trees and enjoy the morning chill in the air. Then spend the morning on the foodie-focused Bellarine Taste Trail, visiting local producers like  Bellarine Smokehouse, Flying Brick Cider House and FarmDog Brewing.

    croissants at ket baker
    Enjoy a light breakfast at Ket Baker.

    Lunch

    There’s no better way to enjoy lunch than to make it from scratch. With Harvest Experience’s Pasta & Pinot cooking class, you’ll have a genuine farm-to-plate experience as you learn to make fettuccini and filled ravioli from scratch. Once cooked, sit down, relax and enjoy your hard work with a glass of Bellarine Peninsula pinot noir.

    Afternoon and night

    Burn off your lunch with an afternoon trip to the bayside town of Portarlington, where Australian blue mussels are harvested offshore. Stop by the quirky Ducks Nuts and peruse the trinkets and treasures before making your way to the restored Portarlington Grand Hotel. Built in 1888, this beautiful building now houses four distinct dining experiences, including the new open-air spaces of The Atrium and Lawn, where you can enjoy a local gin as the sun sets over the bay.

    waiter holding mussels at Portarlington Grand Hotel
    Be sure to try Portarlington mussels.

    Start planning your ultimate Geelong & The Bellarine adventure at visitgeelongbellarine.com.au.