How Australia’s tourism industry is leading the way in sustainability

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When it comes to scoring Australia’s sustainable report card, the travel and tourism industry has the opportunity to become a high achiever; let us explain.

Is it any wonder we’re yearning for the pure escapism of travel? The sobering realities of life in 2022 – from catastrophic floods to coral bleaching to the ongoing spectre of COVID-19 – are enough to send even diehard optimists scurrying for their suitcase. But when the act of escaping can also contribute to the very problems causing our hopelessness – particularly when it comes to the health of our planet – future-minded travellers are right to be asking: is travel in Australia sustainable? How does our country measure up?

Australia needs to do more to fight climate change

To be frank, in general, Australia needs to pull up its socks. The country’s embarrassing (lack of) progress on the United Nation’s Sustainable Development Goals saw it ranked dead last in an assessment of 60 countries for its policy response to the climate crisis. (And who can forget the dubious honour of winning the Colossal Fossil Award at COP26 in October 2021?) But when it comes to sustainability in travel specifically, Australia’s report card shows far more promise. In fact, the travel and tourism industry is shaping up as a key driver in the push for change.

As Tourism Australia’s head of sustainability, Penny Rafferty, puts it, the impetus for sustainability is baked right onto the very things the industry is built on. “The reasons people come here are our nature and wildlife. Our aquatic and coastal beauty. Our clean cities, and our incredible food and beverage scene, which is only made possible because we have clean air, water, soil, and vast, relatively unspoilt lands," she explains.

It makes sense. Why be in the game of taking visitors to see the Great Barrier Reef, for example, if you’re not doing everything in your power to protect it?

Turtle Great Barrier Reef Australia
Help protect the Great Barrier Reef. (Image: Tourism Port Douglas and Daintree)

Sustainability a core motivator for tourism operators

For many tourism operators (especially ECO-certified operators), sustainability has been the modus operandi from day one. For the rest of us, it may have taken a pandemic for us to recognise the impact of our jet-setting ways – brought home, no doubt, by images of Venice’s pristine waterways and Barcelona’s surreal crowd-free streets, transformed due to the sudden absence of the tens of thousands of tourists who’d usually flock to these cities on a daily basis. But it’s a positive side effect of COVID-19 we’re glad to be afflicted with, and one backed by data: research commissioned by Booking.com in the midst of the 2021 lockdowns found 61 per cent of travellers credit the pandemic for making them want to travel more sustainably in the future.

A man walks through the bush on the Central Coast, Australia
We’ve never had so much awareness and so much choice when it comes to voting with our tourism dollar. (Image: James Vodicka)

Sustainability needs to be about more than just the environment

Indeed, the pendulum has now swung so far that sustainable travel is ‘trendy’. Happily, clickbait headlines and earth-toned Instagram accounts are not the extent of the movement. The real changes are happening on the ground, and are being shaped by a fast-growing realisation that a truly sustainable travel industry can’t limit its focus to environmental concerns, but must also consider the sustainability of economies, communities and cultures.

Indigenous Tour of Royal Botanic Garden Sydney
Embark on an Indigenous-led tour of Sydney’s Royal Botanic Garden. (Image: Destination NSW)

Examples that have earned big ticks on our report card include national parks being handed back to Traditional Owners, destinations receiving eco-certification, and companies heeding the call from their customers and seeking accreditation with organisations like Ecotourism Australia or B Corp. We’ve never had so much awareness and so much choice when it comes to voting with our tourism dollar.

Coffs Coast with Wajaana Yaam Adventure Tours
Explore the Coffs Coast with Wajaana Yaam Adventure Tours. (Image: Destination NSW)

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How to make your tourism dollars count

As you’d expect, those very dollars are also key drivers of industry change – attracting sustainable travellers means big bickies. The latest findings from Tourism Australia’s Consumer Demand Project showed sustainability was ‘very’ or ‘extremely’ important to almost 50 per cent of travellers when organising a holiday, and crucially, that travellers continue to seek experiences that are not only good for them, but good for people and places they love.

Now that the conversation around sustainability has moved from the ‘Why?’ to the ‘How?’, we’re planning our itineraries accordingly. We’re actively seeking out nature-based getaways and Indigenous led tourism experiences. We’ve realised the appeal of isolated, off-grid cabins and agritourism-style farm stays over cookie-cutter hotels. And we feel empowered to ask questions, and to expect sustainability to be part of any experience we’re considering.

An off-grid stay at a tiny cabin
Travellers have realised the appeal of isolated, off-grid cabins and agritourism-style farm stays over cookie-cutter hotels. (Image Source: @the.wandering.boys)

A holistic approach to sustainable travel

For Rafferty, the only (ahem) sustainable approach to sustainability is a holistic one. “What I ask operators… is, ‘How does a product or experience have incremental positive impact on the environment that it operates in, the community that it engages with… and the culture, or cultures in our case, that it represents?’ "

This holistic viewpoint can also serve as a lens to place over all of our travel plans. How do we get there? Where do we stay? What do we do while we’re there? And how can we leave it better than we found it?

If we look at transport as the first step in the process, big providers such as Qantas have clear strategies and, as Rafferty puts it, “The airline has got some pretty audacious goals".

Qantas moves towards net-zero emissions

With a commitment to achieving net-zero emissions by 2050, tackling single-use plastics was first in the firing line. In the past three years, Qantas has cleared more than 80 million single-use plastic items out of operation, but it will take about five more years to phase them out completely. More pressing are the momentous carbon emissions created by flying, especially when aviation is predicted to grow by up to 300 per cent by 2050.

It’s why Qantas has committed $50 million towards the development of Sustainable Fuels (SAF) in Australia, setting a target of 10 per cent SAF in fuel uptake by 2030, and about 60 per cent by 2050. Its flights from London have been using a blend of sustainable fuel since the start of the year but, domestically, Australians need to look at options beyond flying, where possible, or at least ensure we fly direct and offset, which could include taking advantage of reward programs such as Qantas’s Green Tier.

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Getting around sustainably on the ground

On the ground, Australia’s long-distance rail options score a C minus at best, which means road trips have remained an attractive option when it comes to domestic travel. But drivers are starting to think about sustainability – astronomical petrol prices fuelling the conversation – with electric vehicle sales tripling in Australia in 2021.

It’s still in its infancy, but Gold Coast start-up Outbound is putting the focus on ‘shared mobility’, placing electric vehicles and e-bikes into hotels, which can be hired through its app. Its first Tesla is now available for guests at Mantra at Sharks in Southport to book for $30 an hour and co-founder and CEO Luke Rust says they plan to be in 10 more hotels by the end of the year.

This hourly hire concept has been embraced by both hotels and consumers. “People are realising… they need to use a car while they’re visiting somewhere rather than renting a car for two weeks and using it three times," Rust says.

“There is this incredible collaboration between businesses and individuals who are driving sustainability in a very positive way," Rafferty reflects. “There’s an understanding that we either all win or we all lose basically. And so collaboration is an absolute hallmark of travel as a force for good."

Emus in Flinders Ranges National Park
When it comes to sustainability we either all win or we all lose. (Image: Michael Waterhouse Photography)

Sustainable accommodation options

In Australia, it’s our younger generations leading the charge when it comes to sleeping sustainably, with research by IHG Hotels finding the average young Aussie adult would be prepared to pay up to 34 per cent more for green accommodation. Catering to demand, its newest hotel brand, voco, is introducing a fleet of handcrafted bamboo bicycles for guests to use free of charge across five Australian and New Zealand locations.

A bicycle with flowers in the basket leans against a gray wall
Businesses are putting more stock into bikes, e-bikes, and electric vehicles for guests who wish to travel around the area. (Image: voco IHG Hotels)

Other hotel groups – large and small – are making similar moves to sex up sustainability efforts. After trialling the concept for a year, Ovolo converted all of the restaurants in its hotels across Australia to plant-based menus in February. The Ovolo team has even created a white paper to help out other companies looking to move to a vegetarian-led philosophy in the hope it will encourage more industry collaboration.

For Rafferty, what makes considered initiatives like these score an A plus is they don’t just make for better sustainability outcomes and a better future, but also for better travel. “Knowing that you are enjoying it, but your kids and grandkids are going to enjoy it too… isn’t that a richer experience?"

For more tips and advice visit our guilt-free guide to sustainable travel.

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Celeste Mitchell
With visions of hosting Getaway, Celeste Mitchell graduated with a Bachelor of Journalism and entered the hard-hitting world of boy bands, puberty, and fashion, writing for magazines like Girlfriend, Total Girl, CLEO and TV Hits in the early noughties (there was a lot of Twilight references). Since switching gears to full-time freelancer in 2013, focused exclusively on travel, she’s criss-crossed the globe, opened a co-working space, lived in Mexico, and co-founded slow and sustainable site, Life Unhurried. The Sunshine Coast-based author (Life Unhurried & Ultimate Beaches Australia, Hardie Grant) and mum of two regularly pinches herself that she gets to explore new places and ask all the nosy questions she wants in the name of work.
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No time to hibernate: experience the best of winter in NSW

    Kate Bettes Kate Bettes
    Whales breaching, fires crackling and slow-cooked feasts that make the cold so cosy, one might wish it lasted longer. Winter is no time to stay at home in NSW.

    When the mercury drops, winter in NSW comes into its own. Beaches are quieter, the air is crisper and hearty food tastes even better when there’s ice on the windows.

    Winter here isn’t for hiding away. It’s for long walks, deep baths, deeper reds and the kind of fireside lounging that feels simultaneously indulgent and entirely deserved after a day of exploring. From whale-watching up north to moodily lit bushwalks and pastry pilgrimages, we’ve mapped out your new favourite season.

    a beach winter in nsw
    From coastal walks to tasty delights, winter in NSW is a time to get out and about.

    The Tweed

    In winter, the NSW north coast has a front-row seat to one of nature’s greatest migrations. From May to November, humpbacks cruise past the Tweed coast between Antarctica and the Great Barrier Reef. Spot them from the Cabarita Beach headland or get up closer with a boat cruise.

    Inland, find the Tweed Regional Gallery & Margaret Olley Art Centre, which is home to a rotating cast of big-name exhibitions (including Monet).

    Later, grab a table at Bistro Livi, where the modern Spanish menu features whipped salt cod on toast and spanner crab with curry butter and spelt flatbread. Stick around to poke through the artist studios and indie boutiques of M|Arts Precinct.

    visitors at Tweed Regional Gallery & Margaret Olley Art Centre
    Browse the art. (Image: Destination NSW)

    The next day, jump aboard the Indigenous Lunch Cruise with Tweed Escapes. You’ll cruise upriver listening to yarns from local Indigenous guides, stop at the Minjungbal Aboriginal Cultural Museum and tuck into lemon myrtle-crusted snapper.

    Next, drive out to Farm & Co to pull apart some juicy smoked lamb shoulder with green olive tapenade while gazing out over the macadamia fields and avocado groves of this working farm.

    End the day at Mantra on Salt Beach where you’ll enjoy beach access, a heated rock spa and a lagoon pool.

    dining room at Bistro Livi
    Taste modern Spanish at Bistro Livi.

    Blue Mountains

    The cold season is hands down the best time to visit the Blue Mountains. Temperatures are perfect – sunny enough for hikes, and crisp enough at night for snuggling up.

    For a trip that equally soothes and stirs, start with a meditative meander through the national park’s eucalypts and Australian wildflowers. Brave the steepest passenger railway in the world, Scenic Railway, then hop the Skyway aerial cable car for unrivalled Three Sisters views.

    Thaw out at the Japanese Bath House in South Bowenfels. Soak in steamy outdoor onsens filled with natural mineral water and mountain views, wander the rose and zen gardens, or sip hot drinks in the tea house.

    group leader at Blue Mountains Stargazing
    Rug up for Blue Mountains Stargazing. (Image: Destination NSW)

    Afterwards, head to Ates in Blackheath, where everything revolves around a 150-year-old ironbark-fuelled oven – like the wood-roasted duck with nectarines and Szechuan spice. Or visit Tempus Katoomba, which leans experimental and sustainable, serving up dishes like braised fennel with cumin, spiced yogurt and Aleppo pepper.

    Rug up and head into the night with Blue Mountains Stargazing. Sessions are guided by astrophysicists, helping you understand what you’re looking at as you look into deep space.

    Wrap it all up at Fairmont Resort Blue Mountains – MGallery Collection. There’s a whiskey bar in the basement (and crackling fires that make a dram taste even better), indoor and outdoor pools and a day spa. Kids will love the mirror maze and ice rink, too.

    dishes laid out on table at Fairmont Resort Blue Mountains
    End the day with delicious meals at Fairmont Resort Blue Mountains. (Image: Destination NSW)

    Southern Highlands

    Good food and wine by the fire, experienced between sifting through second-hand treasures, is a winter vibe in Bowral.

    Start with a lap around Dirty Janes, an antique and vintage market. Recover from your shopping frenzy at Bendooley Book Barn, where floor-to-ceiling shelves and a roaring fire set the tone for an afternoon of red wine or hot coffee.

    When it’s time to eat, head to Hickory’s Restaurant & Bar, Peppers Craigieburn Bowral’s onsite restaurant. Try the crispy pork belly with Granny Smith crisps and apple gel, or ocean trout with wakame, lemon gel and pickled radish.

    couple looking through Dirty Janes in bowral
    Wander the antiques at Dirty Janes. (Image: Destination NSW)

    Another option, Onesta Cucina, does Italian with flair. For something more casual (with cocktails), Flour Bar swings between brunch and dinner, with an onsite bakery, over 400 wines and a hidden deli in the old bank vault.

    Later, clamber Mt Gibraltar, where trails wind through eucalypt forest to views over Bowral and Mittagong.

    Stay at Peppers Craigieburn Bowral, a century-old estate with open fires, elegant lounges and a nine-hole golf course.

    woman and her dog winter in nsw at Peppers Craigieburn Bowral
    Stay cosy at Peppers Craigieburn Bowral.

    Penrith

    Shake off winter inertia with an adrenaline boost out in Penrith. Kick things off with a kayak paddle on the Nepean River with Horizon Line, or head to Cables Wake Park, where cold-weather wetsuits take the edge off a wipeout.

    For something a bit more cruisy, opt for the Nepean Belle Paddlewheeler for slow-floating views and a hot cuppa.

    kayakers on the nepean river in penrith
    Head out on the Nepean River. (Image: Destination NSW)

    Refuel at Marcel Bar & Bistro, where reimagined European comfort food – like seafood risotto in bisque with little neck clams and Moreton Bay bugs – is king. Then check in at the Pullman Sydney Penrith, the area’s first international five-star hotel, to enjoy your well-earned rest.

    Pullman Penrith
    Set yourself up at Pullman Penrith.

    Start planning your NSW winter getaway at all.com.